Advances
- How do I get an advance?
- What are the eligibility requirements for the advance service?
- How does advance repayment work?
- When do I get my advance?
- Why did my advance limit change?
- Setting up direct deposit
B9 Debit Card
- How does B9 Cashback work?
- How do I order my first B9 card?
- Add money to my B9 account
- Transaction Limits
- Pending B9 card transactions
- How do I add my card to a digital wallet?
Account management
- Creating a B9 account
- How quickly can I start using my B9 account?
- How do I change my email address?
- How can I change my name on my B9 account?
- How do I update my address?
- How do I update my phone number?
General questions
- B9 Membership Plans
- Can I refund B9 Membership fee?
- ATMs
- Referral Program
- What products does B9 offer?
- Contacting our Customer Support