Who doesn't love Cashback? 🤑🤑🤑 At B9, we offer one of the few debit cards that give cash back! Here's how it works:
1. First, Activate Cashback. Go to the Profile tab of the app and make sure that you activated the Cashback for the month. This is to ensure that your purchases go towards eligible Cashback rewards.
Important! To get Cashback for the month, need to activate Cashback between the 25th of the previous month and to 24th of the current month. Please make a note that spending towards Cashback will be counted from the moment of Cashback activation.
2. Select the categories you want to use the most every month and set it up.
3. Start spending towards Cashback. You can track your Cashback spendings and Cashback amount by going to Profile tab → Cashback.
Cashback is deposited by the 5th of the following month.
FAQ
Why my spending doesn't count towards Cashback?
One of the common scenario is the transaction doesn't include correct MCC* code.
List of MCC codes for each category can be found here: Terms of Service
*Merchant Category Codes (“MCCs”) - are four-digit numbers that a credit card issuer uses to categorize the transactions consumers complete using a particular card. Payment brands use merchant category codes to classify merchants and businesses by the type of goods or services provided in order to track and restrict transactions.
When is cashback paid?
Cashback is deposited by the 5th of the following month.
If I report a fraud on my account or my card as lost/stolen, will I be able to keep the cashback rewards that are attributed to the fraudulent activity?
- No, as part of our commitment to the security of our members, B9 will not hold you liable for any fraudulent purchases made on your account without your permission and will therefore void cashback rewards attributed to fraudulent activity.
- Cashback rewards attributed to legitimate activity will not be impacted by the fraud on the member’s account.
What happens to my cashback rewards if I return a purchase?
- In the event, that purchase is returned, voided, or canceled prior to the cashback being awarded to the member, the cashback rewards attributed to the return, voided, or canceled purchase will be voided and not deposited into the member’s account.
- In the event a purchase is returned, voided, or canceled after the cashback is awarded to the member, the cashback rewards attributed to the return, voided, or canceled purchase will negate an equal amount of cash back rewards to be awarded to the member in subsequent months until the balance of the returned, voided or canceled purchase cashback rewards is satisfied.