B9 Physical card
Steps to get your first B9 physical card:
Step 1. Open your B9 account
Step 2. Add a minimum of 20$ to your B9 account
Step 3. Order your card, go to the Cards Tab of the app and you will see a card with a prompt asking you to "ISSUE PHYSICAL CARD". Once issued, it may take a few hours for card details to be displayed.
Step 4. Cards take 5-10 business days to be delivered. If your card has not arrived after 10 business days, please reach back out to Support in B9 app or support@bnine.com.
Step 4. Activate your card following these steps: In the Cards Tab tap on the Physical card -> Click on Activate card -> Set a PIN
B9 debit cards are free and this $20 will not go towards directly paying for the card. After ordering your first card, subsequent cards do not require a minimum balance.
B9 Virtual card
Steps to get your first B9 virtual card:
Step 1. Open your B9 account
Step 2. Order your first virtual card, go to the Cards Tab -> Tap "Issue a virtual card".
Your virtual card is already activated and cannot be reissued as of yet but will be very soon.
