How do I order my first B9 card?

B9 Physical card

Steps to get your first B9 physical card:

Step 1. Open your B9 account

Step 2. Order your card, go to the Cards Tab of the app and you will see a card with a prompt asking you to "ISSUE PHYSICAL CARD". Once issued, it may take a few hours for card details to be displayed.

B9 card is free and do not require a minimum balance.

Step 4. Cards take 5-10 business days to be delivered. If your card has not arrived after 10 business days, please reach back out to Support in B9 app or [e-mail].

Step 5. Activate your card after 1-2 business days following these steps: In the Cards Tab tap on the Physical card -> Click on Activate card -> Set a PIN

 

 

B9 Virtual card

Steps to get your first B9 virtual card:

Step 1. Open your B9 account

Step 2. Order your first virtual card, go to the Cards Tab -> Tap  "Issue a virtual card". 

Your virtual card is already activated. 

 

Please note that virtual cards can only be issued up to 10 times.