Missing direct deposit

B9 never holds direct deposits. We will always post your funds as soon as we receive them from your employer or your benefits provider.

The timing of your deposit depends on when the sender initiates the payment to your B9 account. Deposits post Monday-to-Friday throughout the day.

If you do not see your direct deposit in your account, it means that we haven’t received it yet. As soon as your direct deposit arrives you will receive a push notification.